CONFERENCE PROGRAMME

Conference opening hours

Tuesday 31 March 2026 - 09:30 - 19:00 (Welcome Party: 17:00 -19:00)
Wednesday 1st April 2026 - 08:30 - 17:00 (Delegate Dinner: 19:00 - 22:00)
 Thursday 2nd April 2026 - 09:00 - 15:30

Day One

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Conference opening hours

(Welcome Party: 17:00 - 19:00)

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17th Asian GHI Conference welcome

Please join us in the conference theatre for the official opening ceremony. Coffee will be available in the exhibition hall, before taking your seats.

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The Big Debate: Margin squeeze, innovation and the digital ground handling station – what’s the strategy for success on the high demand Asian apron?

The tarmac is teeming with additional turnaround activity across Asia with the region leading global aviation growth charts for air travel demand this year. APAC powered more than 50% of the global industry’s total growth in 2025. But, how does a ground handling industry blighted by low margins, high employee churn and a sluggish adoption of new tech keep the pace profitably and safely? This session will invite a cross-section of supply chain leaders to explore catalysts for winning digital innovation and the importance of creating more collaborative, value driven, partnerships between GSP, airlines and the host airport. How do we work smarter as one aviation team to ensure everyone prospers from a period of uncharted passenger growth?

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Product Demonstration: Optimising Ground Operations with AI-Driven Resource Management System

Discover how easie by ICRON’s Resource Management solution helps ground handlers and airlines optimize workforce and equipment utilization in real time. By integrating operational data and AI-driven decision intelligence, the platform enables efficient shift planning, balanced task allocation, and ensure correct billing of rendered services. It provides complete visibility across operations, empowering teams to make faster, data-backed decisions and consistently meet SLAs, even under dynamic conditions.

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Lunch
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Product Demonstration: Seamless Billing & Real-Time Service Tracking with iConcile Solutions

Join us for an exclusive demonstration of iConcile’s innovative solutions designed to enhance operational efficiency and financial control. Explore iConCollect, our advanced AR automation platform that streamlines outward billing with precision, ensuring accuracy and faster revenue recognition. Experience AeroSync, our real-time service tracking and operations management app, enabling seamless data capture, compliance, and process optimization. Discover iConCMIV, our cutting-edge invoice reconciliation solution that ensures accurate DOC management and effective cost control. An exclusive opportunity to witness first-hand how these solutions seamlessly integrate to streamline processes, enhance accuracy, and improve financial efficiency.

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Product Demonstration: New Generation FiNDnet

Join us at Damarel as we showcase the latest generation of the FiNDnet Suite—an enterprise-level turnaround management, service capture, and billing solution. Whether you're a small operation or a global ground handler, FiNDnet offers a class-leading solution used worldwide to seamlessly coordinate, monitor, and enhance all aspects of airport operations. It comprehensively addresses your operational and business processes and leverages automation to drive cost reduction, performance enhancement, and revenue growth.

Join us to see how the latest version features a complete mobility solution for SLA monitoring and event timings, ensuring that FiNDnet empowers you to deliver unparalleled service.

FiNDnet. Your workforce, connected.

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Product Demonstration: AI Innovations in Ground Handling Software

This demonstration explores how Quantum and Zafire are applying artificial intelligence to enhance their ground handling software solutions. The session will showcase AI-powered analytics, intelligent data access and emerging approaches to operational insight across ground handling environments — improving operational visibility, efficiency and decision-making. Attendees will see how modern AI capabilities can reduce manual effort, surface meaningful trends and support better outcomes in fast-paced, safety-critical airport operations.

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Asian aviation trailblazers: Building the hub handler of the future – a SATS Singapore story

Aviation is entering an era of mega hubs and complex logistics, where efficiency and adaptability are critical. SATS responds with its Hub Handler of the Future programme, designed to transform air cargo and ground handling for high-capacity airports. Through People, Technology, and Innovation, SATS integrates automation, digitalisation and operational excellence - embedding safety and sustainability to provide a spectrum of aviation solutions to keep mega airports future-ready, and at the top of their game.

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Innovation: Swissport enters China with next-generation cargo terminal at Shanghai Pudong Airport
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Coffee break
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GSE Pooling: Do we dare to share?
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Meet the Airline Speed Networking
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Building global consistency in ground handling training – digital training solutions from Korea and Japan
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Welcome Party

Day Two

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Conference opening hours
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Day two welcome
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Innovation: The rise of the mega airport
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Safety/Just Culture: ‘It’s time we had a serious talk about safety culture on the Asian apron’
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Innovation: Should we fund our way to a smarter way under a SLA?
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Fuel handling and turnaround coordination in South Asia
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Product Demonstration: The AI-Powered Operating System for Modern Ground Handling

Rsmart is an AI-powered, mobile-first digital platform transforming airport ground handling through one fully integrated solution. This demonstration showcases how ResoSmart, Revenue$mart, and RsmartAssist work together via intuitive mobile apps to enable precision planning, smart rostering, and seamless execution of operations. The platform optimizes manpower and GSE utilization, prevents revenue leakage, and supports real-time PRM handling with RsmartAssist to ensure exceptional service commitment and improved on-time performance. From flight-linked service planning to automated service capture and billing, Rsmart combines AI, automation, and digitalization to deliver smarter decisions and complete operational visibility.

Visit us at Stand #E29A.

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Lunch
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Product Demonstration: Turnaround Optimisation through collaboration

Discover how our Turnaround Management Platform AGOA digitizes and optimises ground operations in real time. During this live demonstration, we will show how airlines, airports, and ground handlers over the world gain full visibility over turnaround activities and streamline collaboration between all stakeholders. See how AGOA enables proactive decision making, improves on time performance, and transforms ground operations from fragmented processes into a fully connected, data driven workflow.

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Product Demonstration: Load&Track by Luggage Logistics: Rapid, Cost-Effective BRS for Every Ground Handler

Are you an Airline or a Ground Handler still manually reconciling bags? You could have BRS live next week, with a zero cost commitment. How? Meet Load&Track, by Luggage Logistics. Say goodbye to complex IT setups - our highly intuitive, easy-to-use Baggage Reconciliation System offers a low-cost, rapidly deployable solution that scales to your operation, requiring an exceptionally low minimum throughput. Load&Track ensures accurate tracking of all loaded bags, minimising mishandling and streamlining daily operations. Crucially, it guarantees compliance with IATA Resolution 753. Join our demonstration to see how quickly you can modernise handling, reduce overhead, and achieve effortless compliance.

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Digitalisation: How Workforce Optimisation (WO) can transform operational performance by enabling smarter staffing decisions and reduce inefficiencies
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Innovation: Electrification and autonomous GSE – shaping the future of airport operations

The aviation industry is embracing electrification and autonomy in ground support equipment to drive sustainability, efficiency and safety. Electrified GSE reduces carbon emissions, noise, and operational costs, while autonomous systems use AI, robotics, and smart sensors to optimise logistics, enhance safety, and enable predictive maintenance. These technologies streamline airport operations, improve turnaround times, and support regulatory compliance. This panel explores current innovations, challenges and future pathways, highlighting how electrified and autonomous GSE can transform airports into cleaner, smarter, and more cost-effective hubs.

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Coffee Break
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Meet the Ground Handler Speed Networking
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GSE fleet management: Is the Asian station data rich and intelligence poor?

GSE operators are inundated with software platforms that offer a granular level of details on unit movements, battery charge, MRO schedules and driver behaviours. But do fleet directors actually know how to translate the reams of data into dynamic performance improvement on the ramp? This session invites technology leaders and users to cure us of analysis paralysis when it comes to fleet management and telematics. The panel will also assess whether we need to refine the number of data capture models being deployed.

Close of conference
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Delegate Dinner

Day Three

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Conference opening hours
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Innovation: Achieving excellent customer service – the Denpasar (JAS Airport Services) story
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Smart mobility: Digital and equipment solutions supporting PRMs
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Product Demonstration: A single platform for GSE & NME Fleet and Operation Management

Discover how XOPS, the telematics platform from Alvest Group, helps airports, airlines and ground handlers gain full control of their ground operations. In this 15-minute demo, we’ll showcase how Fleet Management and Operations Management work together on one powerful platform to monitor GSE in real time, optimise resource allocation, and anticipate disruptions before they impact operations. See how XOPS improves asset utilisation, safety, and operational performance while reducing fuel use, maintenance costs and unnecessary fleet investments. If you’re looking to cut OPEX, increase availability and run smarter ground operations, this is a demo you won’t want to miss

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Coffee break
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AI success story in Singapore: Unlocking productivity and performance with existing capacity in a dynamic environment

Neural Lab developed OpsAssist, an agentic AI system delivering significant productivity and performance improvement in real-time operational management, that includes operation orchestration, task assignment optimisation and staff “uberisation”. What can other ground handling agents, airports and aviation stakeholders learn from this example to drive productivity and operational excellence in their own day-of-ops?

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Open mic, your experience: Reflections & practical next steps

This interactive session invites delegates to share key takeaways from the 17th Asian GHI Conference and discuss how new learnings can be applied in practice.

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Lunch