Legal: Crisis communications – the power and pitfalls of social media

14:00 - 15:00

Who’s liable when an employee posts inappropriate and defamatory content on a WhatsApp group or Twitter feed? Lawyer Peter Coles will guide you through the pitfalls of social media use within the aviation community. External engagement through proper channels is a must for airlines and handlers to try and command a story. Get it wrong and you could face claims for defamation and criminal charges in many countries, in addition to actionable civil claims.

Peter Coles, Partner, CLYDE & CO