Asian Aviation trailblazers: The Asian airport and the rise of the robots featuring a case-study on the Changi Experience – creating a positive experience for passengers

14:30 - 15:00

Innovations including facial recognition at immigration, baggage bots delivering luggage to the carousel and data analytics are heading for the region’s airports. This session will see Lye Teck Tan of Changi Airport detail how the airport is pioneering automation to improve passenger experiences. Mark Campbell of Menzies Aviation will offer a handler’s perspective of the changing landscape of the airport and how ground handling is evolving to meet the challenge.

Mark Campbell, Managing Director, MENZIES MACAU

Lye Teck Tan, Executive Vice President, Airport Management , CHANGI AIRPORT GROUP