Frequently Asked Questions

If you can't find what you are looking for please contact us.

Where and when is 13th Asian GHI Conference?
Marina Bay Sands, Singapore will play host to the 13th Asian GHI Conference. From Tuesday 17 - Thursday 19 March 2020.

Who can attend the conference?
GHI’s Asian Conference is the premier networking event for ground handlers, airlines, airports and suppliers. It is open to any professionals from the ground handling industry.

What is included in the delegate fee?
The fee includes, return airport transfers to & from the Marina Bay Sands, three days’ conference, lunches, coffee breaks and One-to-One Meetings. All networking events are included, namely the welcome party on Tuesday 17 March and the Delegate Dinner on Wednesday 18 March.

Is there a deadline to sign up for the conference?
We can accept last minute bookings, however to take advantage of the One-to-One Meeting planner and networking opportunities, it is recommended that you sign up as early as possible as some delegates schedules become full.

Can I attend for just one day?
On a case-by-case basis, we can accept day passes, please contact the conference team, conferences@groundhandling.com, to find out more.

What is the delegate personal page?
Once you are registered you will be sent login details for the delegate personal page. Here you can request and accept meetings with other delegates, view the delegate list including contact details, sign up to conference sessions, enter your flight details and join the networking events.

How do I organise One-to-One Meetings?
More than 1,000 One-to-One Meetings will be scheduled at the 13th Asian GHI Conference. On your personal page you are able to request and accept meetings. Once accepted, the conference team will personally schedule these for you, taking into account conference sessions and networking events you wish to attend as well as your arrival and departure flights. A full schedule is sent out 2 weeks before the conference.

What accommodation is available?
We have special delegate rates at Marina Bay Sands. A link to book at this hotel is sent out in your delegate welcome email after registration.

What opportunities are there for networking at the conference?
GHI’s Conferences provide unparalleled networking opportunities. More than 1,000 One-to-One Meetings are expected at the 13th Asian GHI Conference. We also provide table top spaces for ad-hoc meetings over the three days. And don’t miss out on our Welcome Party and Delegate Dinner, which provide the opportunity to extend discussions long into the night.

Can GHI help me with my visa application?
We are able to issue visa letters to all confirmed delegates to help with your visa, contact conferences@groundhandling.com for more information. GHI is unable to take responsibility for any refused visa applications.

How do I get a return airport transfer to/from the conference?
We organise return airport transfers to & from Marina Bay Sands, which are included in your delegate fee. We organise the transfer according to your flight details which you can submit on your delegate personal page.

What are the terms and conditions of booking?
For full terms and conditions, please click here