Servair: Experience and Excellence in Ground Handling Services and Aviation Management
For over 35 years, Servair has established itself as the leading company in providing ground handling services at airports in the Dominican Republic, as well as in private and commercial aviation management. Our commitment to excellence, safety, and customer satisfaction has allowed us to build a
strong reputation in the aviation industry.
In Servair, we understand the importance of providing efficient and reliable ground assistance services to ensure a seamless airport experience. Our highly trained and experienced team is dedicated to offering a wide range of services, including baggage handling, boarding and disembarking assistance, ground
transportation, ramp supervision, among others.
We take pride in having modern infrastructure and cutting-edge technology to optimize our operations. Our processes are designed to ensure passenger safety and efficiency in baggage handling, minimizing wait times, and ensuring flight punctuality.
In addition to our ground assistance services, Servair is also recognized for its expertise in private and commercial aviation management. Our team of highly skilled professionals is responsible for coordinating all aspects related to flights, from planning to execution, ensuring a safe and efficient operation.
Our main objective is to provide high quality services, in complying with all the regulations of the Dominican Civil Aviation Institute (IDAC) and other organizations such as the International Civil Organization (ICAO) and International Air Transport Association (IATA). We are authorized to operate as a
cosignatory at all airport in Dominican Republic under license number 5, granted by the Civil Aviation Board, and we were the first ground handling company certified by the local authority (CESAC) to provide private security services, by certificate number CPSPSAC 001-A.
At Servair, quality and safety are fundamental pillars in everything we do. Our commitment to excellence is reflected in our rigorous operational standards and our constant pursuit of continuous improvement. We undergo regular audits to ensure compliance with international regulations and guarantee that our
processes and procedures are aligned with industry best practices.
We work closely with airlines and private aviation operators to ensure their specific needs and requirements are met with precision. Our extensive experience allows us to tackle complex challenges and adapt quickly to changes in the aviation industry, providing effective and personalized solutions.
Safety is our top priority. We implement strict protocols and security measures to safeguard our customers, employees, and partners. Our team receives regular training and holds the necessary certifications to carry out their functions safely and effectively.
At Servair, we strive to exceed our customers' expectations at all times. We emphasize customer care, providing friendly, courteous, and personalized service. Our goal is to make every interaction with our company a positive and memorable experience.
Servair's extensive experience and commitment to excellence have made us a trusted leader in ground handling services and aviation management. With a focus on efficiency, safety, and customer satisfaction, we continue to deliver exceptional services to our clients. Whether it's ensuring a smooth airport experience or managing private and commercial flights, Servair is dedicated to providing the highest level of service and exceeding expectations in the aviation industry.